Tuesday, January 6, 2009

Workshop Synopsis - David Anderson - Okanagan Training Solutions

Working Sm@rt with Microsoft Outlook


Working Sm@rt with Microsoft Outlook

Microsoft Outlook Training Workshop Synopsis

This essential management skills program has been designed to provide you with the knowledge, skills and competencies to effectively use Outlook as your organizational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.
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Unit 1 - The Productivity Pirates: In this first unit we will describe what is meant by productivity and workload management. You will learn about the Invisible Assembly Line and importance of the Productivity Formula and strategies for reducing ‘mind traffic’. We will create a campaign for Working Sm@rt™ and look at how an Outlook System can help turn our intentions into actions.
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Unit 2 - The Outlook Business Solution: You will gain a deeper understanding of what’s available in the Outlook ‘toolbox’ and configure the main components of Outlook. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.
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Unit 3 - The Digital Deluge: We will show you how to manage your Inbox and establish an E-mail Charter. You will cover topics in sending and following up on E-mail, learn how and when to respond to mail, as well as set up protocols for eliminating junk E-mail. We will show you creative ways to file your mail and stay with your priorities regardless of the volume of E-mail traffic.
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Unit 4 - Managing Commitments: You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of ‘Planning Fallacy’. Your labs and exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.
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Unit 5 - Managing Communication: You will learn the Priority communicating process and how to apply it with Outlook tools. You will practice planning and responding to people as well as how to delegate and follow-up. We will demonstrate that by applying the communication process, it is possible to have total recall! You will also learn best practice influencing and voicemail behaviours.
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Unit 6 -Managing Activities:We will show you how to become a master at multi-tasking. You will learn how to stay on top of the important as well as the urgent activities, and solve the ‘decision dilemma’ when managing a myriad of activities.
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Unit 7 - Priority Planning: You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.
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Unit 8 - TeamTools: You will expand your understanding of how teams work and create E-mail charter for your team/organization. You will learn how to share calendars and collaborate on shared documents.
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Unit 9 - Eliminating DeskStress: In this unit we will demonstrate how to manage the digital desktop as well as control the clutter on your hardtop too! You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail. You will also learn how the Outlook Organizer is designed to work with your Outlook software for maximum effectiveness.
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Unit 10 - Online: Putting Outlook to Work: Summarizes all the key ideas and provides you with a recipe for learning transfer. You will receive the Outlook Quick Guide so that you can deploy new techniques learned today as soon as you return to the job. You will review the key learning points and 10 Key Principles and develop plans to increase your productivity and performance back at work. Upon graduation you will become a member of the Priority LearningLink™ and receive tips and coaching online.
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Workshop Evaluation SummaryOver 110 companies* and 1,000 individuals have completed our workshop effectiveness questionnaire.
When asked: “How much time have you gained each day as a result of the program?”

The average of all the respondents in all the companies is +62
Check out the results below
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For more information contact:
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David Anderson
Okanagan Training Solutions
Priority Management Interior BC
250 762-5096
1-877-762-5096

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